Plumbing emergencies can strike any day at any time, and when they do, you must act very quickly to prevent extensive and costly damage. Knowing the warning signs can help prepare you so you can avoid major issues like water damage, flooding and mold growth. 

Here are some of the top signs that you need to immediately call First In Restoration (470.748.0225) for our 24/7 on-call licensed emergency plumber.

1. Burst Pipes

A burst pipe can cause massive water damage in a matter of minutes. Whether it’s due to freezing temperatures, corrosion of an old pipe, or high water pressure, a ruptured pipe requires immediate professional attention. First In Restoration will stop the flooding in your home, repair the issue and restore your water.

2. No Water Supply

If you turn on your faucet and nothing comes out, then it could be due to a major plumbing issue, such as a broken water main, a hidden leak or an issue with your water supplier. First In Restoration’s licensed emergency plumber can quickly diagnose the issue and resolve the problem to return water to your home or business.

3. Overflowing Toilet

Most of us have had an embarrassing episode with an overflowing toilet. However, toilet overflow is more than a minor inconvenience—it can quickly lead to severe water damage and potential health hazards due to sewage exposure in Category 3 water. Immediately shut the water off on your toilet and start plunging. If plunging doesn’t fix the issue, and the water keeps pouring out, it’s time to call First In Restoration’s. We will send our emergency plumber and help prevent further damage to your home.

4. Sewage Backup

Don’t wait until sewage from your main drain starts backing in to your kitchen sink or laundry drain – things will get ugly fast from there. Watch out for these lead up signs before disaster strikes: If you notice a foul smell coming from your drains or if your sinks are slow to drain then it’s time to call a plumber for an inspection. If left and ignored then visible sewage including feces may back in to your sinks or bathtubs which is a clear signs of a sewage backup. This can pose serious health risks and needs immediate professional intervention.

5. Water Heater Failure

If your water heater stops working, or if you notice it’s leaking, or making strange noises, then you could be dealing with a major malfunction. Whether it’s a broken thermostat, sediment buildup, or a potential gas leak, our emergency plumber can diagnose the issue and fix your problem quickly. Don’t wait for major damage to set in to call.

6. Flooding or Major Leaks

Stepped into a puddle in the kitchen? Not sure if it’s a stray ice cube or something serious? Any unexpected pooling of water in your home—whether from an old pipe, faulty appliance, or leaky roof—should be addressed immediately. Standing water can cause structural damage and mold growth if not dealt with in a timely manner. Avoid serious water damage and call First In Restoration now: 470.748.0225.

7. Frozen Pipes

During the winter months if temperatures drop below freezing, especially for multiple days you may experience frozen pipes which can lead to pipe bursts and significant damage. If you notice a lack of (or no) water flow, visible frost and icicles on pipes, or bulging pipes, call us so we can send our emergency plumber before your pipes burst. If you hear a loud rushing sound or see water gushing from the inside or outside of your home or business, you need to call First In Restoration immediately for water extraction and mitigation cleanup.

8. Unusual Water Pressure Drops

If you are washing your hands or taking a shower and notice an abrupt and severe drop in water pressure then you should be alarmed, as this can indicate a serious leak, a blocked pipe, or even a serious issue with your water main. First In Restoration’s emergency plumber can pinpoint the cause of your water issue and restore your water pressure.

9. Gurgling Sounds from Drains

Drains and toilets shouldn’t make gurgling noises, if yours do then it may indicate a blockage or a problem with your sewer line. Do not ignore these signs because they can lead to sewage backups and costly repairs.

10. Persistent or Uncontrollable Leaks

A small leak may not seem like a big deal, or time sensitive, but if the leak worsens or can’t be controlled with temporary fixes, it can lead to disastrous and extensive water damage. First In Restoration’s emergency plumber can address the issue before it escalates. No matter the size of the leak, we can help.

Call First In Restoration for Emergency Plumbing Services

If you’re experiencing any of these signs, don’t wait! Contact First In Restoration for fast, reliable emergency licensed plumbing services in Georgia, specializing service in Gwinnett County, Hall County, Barrow County and Walton County. Our experienced team is available 24/7 to handle any plumbing crisis and prevent further damage to your home.

Don’t let a minor issue turn into a major disaster—call us today! 470.748.0225, www.firstinrestoration.com

Short answer yes. Losing power during freezing temperatures can put your home at real risk for frozen and busted pipes. When the power goes out, your heat usually goes with it. That means the temperature inside your home can drop fast, especially overnight. Pipes that normally stay warm suddenly are not protected anymore. This is most common in garages, crawlspaces, attics, and exterior walls.

When water freezes inside a pipe, it expands. That pressure can cause the pipe to crack or burst. The tricky part is that many pipes break while they are still frozen. You might not see a problem until the power comes back on and the ice melts. That is often when water damage shows up.

What you should do if the power goes out during a freeze

If you can safely do it, shut off your main water supply. Open a few faucets to relieve pressure in the lines and open cabinet doors under sinks to let warmer air circulate. Once power is restored, walk through your home and check for leaks, water stains, or damp areas.

Signs you may have a frozen or busted pipes

No water or very low water pressure

Frost on exposed pipes

Water stains or pooling water

Sounds of running water when nothing is on

If you lose power and notice water damage or busted pipes, call First In Restoration right away at 470.748.0225. We are available 24 7 for emergency response.

Plumbing backups never happen at a good time. One minute everything seems normal. The next minute you’re dealing with slow drains, gurgling toilets, or water coming up where it shouldn’t. One of the most common causes of sudden plumbing emergencies is soft tissue block. Soft tissue block sounds minor, but it can turn into a major water damage event fast. Here’s what homeowners need to know and when to call a certified restoration team like First In Restoration.

What Is Soft Tissue Block?

Soft tissue block is a plumbing term for accumulated paper products and hygiene items that get lodged inside the plumbing line. Over time this buildup restricts the flow of water until the pipe can no longer push waste through. Common causes include:

• Excess toilet paper
• “Flushable” wipes
• Paper towels and feminine products
• Grease and cooking oils attaching to debris
• Tree root intrusion catching the soft materials

This type of clog is extremely common in older homes across Georgia.

Why Soft Tissue Block Becomes an Emergency

Most homeowners treat clogs as annoyances, but soft tissue block is different. When the pipe pressure builds behind the blockage, you can end up with overflowing toilets, multiple drains backing up at once, sewage coming through tubs and showers and contaminated water spreading into flooring and walls.

Once water breaches the plumbing line, the situation moves from plumbing issue to water damage emergency. That’s when timing matters.

The Hidden Danger: Category 3 Water

Soft tissue block often leads to Category 3 water contamination, which contains harmful bacteria. This type of water requires professional extraction, sanitation and drying with commercial-grade equipment.

What To Do When You Have a Sudden Backup

If you suspect soft tissue block:

1. Stop using all water immediately
2. Turn off the water supply if the backup is active
3. Do not attempt to clean sewage water yourself
4. Call First In Restoration and we will bring our emergency plumber and our restoration team at the same time

Our plumber clears the blockage and out mitigation team handles the water damage, sanitation and structural drying.

How First In Restoration Responds

We are based in Loganville but serve homeowners and businesses across Walton County and all of northeast Georgia. When you deal with a plumbing-related water loss, our team provides rapid response, Category 3 cleanup, moisture mapping and direct insurance billing.

We extract contaminated water, remove affected materials, sanitize and begin structural drying. We work with all major carriers and document everything for your claim.

How To Prevent Soft Tissue Block

While not every plumbing problem is avoidable, you can reduce the risk by avoiding all “flushable wipes,” not flushing paper towels or feminine products, installing mesh drain screens, having older homes sewer-scoped every few years, and avoiding grease down the drain.

For multi-family properties and commercial buildings, routine plumbing maintenance is essential to prevent large-scale backups.

Call First In Restoration: (470) 748-0225

Soft tissue block may start small, but it can lead to serious water damage fast. If you’re dealing with a backup, overflow, or suspected plumbing blockage call First In Restoration right away. We are available 24-7 to restore your home, protect your health, and get everything back to normal.

Easter Sunday is a holiday that should be about family, delicious food, traditions and making memories, not a surprise waterfall from your ceiling from water damage.

When everyone’s in town and you’re hosting a big family get-together, your home’s plumbing is working extra hard. The strain from additional people using the bathroom or running multiple loads of dishes through out the weekend can stress out your home’s plumbing system. Everything seems fine at first — Then a guest’s toilet overflows. Maybe your dishwasher leaks mid-cycle. Even worse — your hot water heater decides that after all of these years of faithful service, it’s time to give out, resulting in a flooded garage, attic, or basement while you’re just trying to carve the ham and serve some casseroles. .

Why Holiday Water Damage Happens

When your house is full, your plumbing doesn’t get a break. Common holiday mishaps or heavy use include:

• Clogged toilets or drains
• Appliance leaks from old dishwashers or washing machines
• Hidden pipe bursts
• Water heaters throwing in the towel

What to Do If Water Damage Strikes During Easter

1. Stay calm. Shut off the water supply to your house. (Click HERE for a video on how to do this).
2. Protect valuables. Move electronics, heirlooms, and an important items away from the affected area if possible.
3. Document all of the damage. Take photos and video to submit to your insurance company (do this even if you decide not to file a claim).
4. Call First In Restoration immediately. The longer the water sits, the more damage it causes to your home and it’s structure, and mold can begin to spread within 24-48 hours of water exposure.

We’re Available — Even on Easter

At First In Restoration, we know emergencies don’t take holidays off. That’s why we don’t either. First In Restoration’s emergency response team is on call 24/7 for your water damage emergency.

Call 470-748-0225 any time, www.firstinrestoration.com

First In Restoration knows it’s not just about protecting your home’s structure from water damage—it’s also about your personal items inside. As the best water damage restoration company in Georgia, First In Restoration has seen how unexpected water damage disasters can put personal belongings at risk. The damage from a busted pipe can be devastating. That’s why it’s important to check your insurance policy and ask your local agent: “Are my high dollar personal items actually covered in my homeowners insurance policy?”

What Qualifies as a High Dollar Item?

Think of high quality or “big-ticket” items in your home such as jewelry, fine art, designer bags, antique furniture, expensive electronics and even musical instruments. Most of the time homeowners assume these items are protected through their standard insurance policy but unfortunately that isn’t always the case. 

Standard Coverage Limits Might Not Be Enough

Homeowners insurance policies have coverage limits for specific categories like jewelry or electronics. Your policy may only cover $1,500 worth of jewelry—even if you own $15,000 in diamonds and gold. That leaves a big gap in protection with your standard policy.

How to Know If You’re Covered 

• Review the Policy: Look at the section about personal property. Check for sub-limits or exclusions.
• Check for Riders or Endorsements: These are add-ons that increase coverage limits on specific items through your policy.
• Talk to Your Agent: Ask your local agent if your high dollar items are fully protected with your policy and if something happened, what documentation would be needed in order to file a claim.

What to Do if You’re Not Covered for High Dollar Items Under Your Current Insurance

• Scheduled Personal Property Endorsements: These are itemized lists of your valuables that you’ve insured at full value.
• Separate Insurance Policies: For very high-value collections, a standalone policy may be the better route with better protection.
• Regular Appraisals: Insurance companies often require updated appraisals to make sure your items are still properly valued.

Pro Tips to Keep Your Coverage Solid

• Take clear, dated photos or videos of your belongings
• Keep purchase receipts and appraisals in a safe (preferable water and fire proof)
• Update your insurance when you inherit something valuable or make a large purchase.
• A home inventory app will help you stay organized

Why This Matters After a Disaster

If a disaster hits your home, your claim is only as good as your documentation and coverage. Don’t wait until something gets ruined to realize your policy isn’t enough.

Why Call First In Restoration?

At First In Restoration, we’ve helped hundreds of homeowners recover from unexpected disasters that threaten both their homes and their valuable possessions. As the top water damage restoration company in Georgia, we’re IICRC certified, specialize in emergency plumbing, and are always ready to respond when things go wrong. If your valuables are at risk due to water damage or mold, don’t wait—call us at 470-748-0225 or visit www.firstinrestoration.com today.

Plumbing problems ma start out small, but fixing them immediately will help prevent major water damage. Even a leaky faucet can cause a lot of damage if left unchecked. Here’s a guide on how to catch plumbing problems before they advance.

Detect Leaks Early

Initially leaks may be hard to notice, but if you can catch them early it will help you avoid expensive water damage. Here’s what how to spot leaks in your home:

• Wet spots: Look for water stains or damp areas. Where do you start? Check around bathroom and kitchen sinks, inspect pipes and appliances (make sure you look under the cabinets as well. If you find any suspicious areas you may have a leak.
• Water meter: Can’t seem to find a leak but you feel as though you have one? Use the shut off valve and turn off all the water in your house then check your water meter. If it’s still running, you most likely have a leak.
• Water bill: Notice a spike in your water bill lately? This could mean that you have a leak. Make sure you pay close attention to your bills so you can catch any changes in usage.

Prevent Burst Pipes

A busted pipe can cause a lot of damage very quickly, but there are ways to stop them from happening:

• Keep pipes warm: During the winter months consider wrapping your exposed pipes in unheated areas (like the attic or basement) with insulation. This helps keep the pipes from freezing and bursting.
• Keep your home warm: In the winter, make sure your house stays warm, even if you’re not home (Never turn your heating unit off even if you won’t be home). Freezing temperatures can cause pipes (even new ones) to burst.
• Check your pipes: Look for cracks or rust on pipes. If you see any, it’s time to call a plumber to repair or replace your pipes.
• Turn off water: If you’re going on vacation, shut off the main water supply to prevent any leaks or burst pipes while you’re away. No one wants to come home to a water surprise!

When to Call First In Restoration Versus a Regular Plumber

If you see a plumbing problem that’s bigger than you can handle, it’s time to call a professional. Here’s when you should get help:

• If you see water damage: If you have noticed wet spots, paint peeling, swelling around pipes or walls, you probably have a leak. It’s time to call First In Restoration.
• If a small problem keeps happening: If you continue to have problems with the same faucet or pipe, it’s best to call a regular plumber and schedule a non-emergency house call. They can fix the issue before it gets worse.
• If you see mold: Mold will grow in areas that have been wet for a long time. If you see mold, it’s important to have it immediately and properly remediated. It’s time to call First In Restoration.
• If you have a major water issue: If a pipe bursts or there’s a lot of water flooding your home, that isn’t the time to try to DIY. Call First In Restoration immediately to stop the water damage and fix the problem.

What to Do If You Have Water Damage from Plumbing

If you experience a plumbing emergency, begin with these steps to stop the damage:

• Turn off your water: Find the main water shut-off valve in your home and turn it off to stop the water.
• Move Personal Belongings: Move your furniture and electronics away from the water to prevent (or further prevent) damage.
• Call First In Restoration: After stopping the water, call First In Restoration to fix the problem and begin remediation.
• Take photos: It’s important to document water damage (as well as personal items that were damaged) for your insurance company. This will help when you file a claim with your insurance.

Why Choose First In Restoration for Water Damage?

If you’ve had water damage because of a plumbing problem, don’t delay. Call First In Restoration the best water damage company in Georgia. We are ready to serve you 24/7. First In Restoration will quickly fix the water damage, clean up and restore your home to its normal condition.

Call us at 470-748-0225 or visit www.firstinrestoration.com.

At First In Restoration, Georgia’s top-rated water damage restoration company, we’ve seen everything from busted pipes, to roof leaks. But some lesser-known threats can cause just as much, or even more water damage.

Here are three things you may not realize that can lead to water damage:

1. HVAC Drain Lines

If your HVAC drain line is clogged it can cause major issues. The air conditioning system takes the moisture from the air—and that moisture (aka: water) has to go somewhere. If the condensation drain line gets clogged, it will overflow and will cause damage behind walls or ceilings.

2. Washing Machine Hoses

How old is your washing machine? What about its hoses? Rubber hoses on older washing machines can crack (from dry rot) or burst and typically there’s not much warning. A small leak can flood your laundry room quickly, and it doesn’t take long for it to affect additional rooms (or the downstairs if it is located upstairs). 

3. Windows

Over time, caulk and seals around your windows breaks down (again, from dry rot and age). When rain hits old seals it can leak under the window and soak everything from the wood to the insulation and can even lead to mold getting behind the walls.

How to Keep Water Damage Out of Your Georgia Home

Stay proactive. Check these ares regularly and take action (like replacing the window, window seals or caulk) before a small issue turns in to a large water damage claim.

Why Call First In Restoration?

If water damage sneaks in to your Georgia home, don’t wait. First In Restoration is the #1 water damage restoration company in Georgia and your go-to for emergency plumbing, mold removal, and water cleanup. We’re IICRC certified and available 24/7. Call us at 470-748-0225 or visit www.firstinrestoration.com.

Have you ever noticed that water damage never happens when it’s convenient (if there’s actually a time that it’s convenient)? It’s almost like your plumbing waits for the absolutely worst possible moment to fail.

Water damage loves to strike:

• Right Before Vacation – You’re all packed, you’re excited and ready to leave, when you’re heading to the beach and then… your water heater leaks all over the laundry room.
• In the Middle of the Night – There’s nothing like waking up at 3:30 AM to the sound of rushing water from a pipe burst.
• During a Holiday  – Your kitchen sink decides to overflow right before serving Christmas lunch to your extended family.
• On a Weekend – Because, of course, plumbers are so much easier to reach when your supply line bursts on a Saturday night.
• When You’re Already Stressed – Big work deadline? Kids’ baseball tournament? That’s when your ceiling decides to start dripping.

Water damage doesn’t care about your schedule but we do! At First In Restoration, we’re available 24/7, so no matter when disaster strikes, we’ll be there FAST.

Why You Should Call First In Restoration for Water Damage

Water damage doesn’t wait for a convenient time, and neither do we. At First In Restoration, we offer 24/7 emergency service, fast response times, and expert restoration to get your home or business back to normal as quickly as possible. Whether it’s a small leak or a major flood, we have the tools and expertise to handle it all.

Call us anytime at 470-748-0225 or visit www.firstinrestoration.com—because when water damage strikes, you need the best team on your side.

Water damage without warning is every homeowner’s worst nightmare. One broken pipe can turn your peaceful home into a disaster zone in a matter of minutes.

At First In Restoration, we’ve seen firsthand how small plumbing issues can spiral into major water damage. Today, we’re sharing a real-life homeowner horror story to highlight why acting fast with water damage is so important.

The Nightmare Begins: A Late-Night Pipe Burst

It was a normal March night when the Smith family (name changed for privacy) experienced a terrible disaster. After a long day at work they went to sleep, completely unaware that a tiny little crack in a supply line under their kitchen sink was about to cause complete and utter chaos.

Sometime during the night, the crack worsened and burst, rapidly sending gallons upon gallons of water gushing into their kitchen. However, the Smiths are pretty hard sleepers and the sound of rushing water did not wake them up. The next morning they got up to make their coffee and start their day. They stepped out of their bed and realized that their entire first floor was flooded. Just in a matter of hours the water had:

Ruined their hardwood floors

Soaked into their drywall, causing bubbling and soft spots

Flooded their cabinets and seeped under appliances

Dripped into the basement, causing further damage

The Cost of Waiting Too Long

Unfortunately, the Smiths did what many homeowners do when faced with sudden water damage: they waited too long to act. Completely overwhelmed and never having experienced a disaster like this they started to mop up the mess and tried to air out their home with box fans. They should have called immediate professional help.

Within 24 hours – Mold spores began to form in damp areas.

Within 48 hours – The walls started to show signs of swelling and deterioration.

By the end of the week – The damage had become far worse and very expensive to fix.

What could have been a relatively quick water mitigation job turned into a major restoration project, requiring new drywall, flooring and even mold remediation.

How You Can Avoid the Same Disaster

If you ever find yourself in a similar situation with a broken pipe and water damage, here’s what you should do immediately:

Shut off the water supply – Know where your main shutoff valve is and turn it off immediately.

Call First In Restoration – First In Restoration offers 24/7 emergency water mitigation services to stop the damage before it gets worse.

Start water extraction right away – The faster standing water is removed, the lower the risk of long-term damage to your home.

Document everything – Take photos and videos for your insurance claim to ensure proper coverage.

Don’t assume it will dry on its own – Water soaks into materials deep below the surface, which can lead to structural damage and mold.

Don’t Let This Happen to You—Call First In Restoration if You Had Water Damage from a Broken Pipe!

A broken pipe doesn’t have to turn into a homeowner’s horror story. Whether you’re dealing with a sudden flood, a slow leak or long-term moisture damage, First In Restoration is here to help.

Call First In Restoration 24/7: 470-748-0225 for emergency water removal and restoration. Visit www.firstinrestoration.com to learn more.

If you notice off color water spots on your ceiling, that’s never a good sign. Now it doesn’t always mean you need a full blown roof replacement, however, it can mean you have a moisture issue. If you see water spots it’s time to act now. If you ignore the signs it could lead to structural damage of your home, mold and fungus growth and very costly repairs.

What Causes Water Spots on the Ceiling?

Water stains often result from:

• Roof leaks – Missing or damaged shingles allow water to seep in.
• Clogged gutters – Water backs up and leaks under roofing materials.
• Attic condensation – Poor ventilation can cause moisture buildup.
• Plumbing leaks – A leaking pipe above the ceiling could also be the culprit.

Should You Repair or Replace Your Roof?

If the leak is small and isolated, a roof patch or repair may be enough to get you by without having to replace your roof. However, if your roof is older, has multiple leaks (what’s it doing during a rain storm?) or widespread damage, it might be time for a full replacement. A professional inspection can determine the best course of action. 

Act Fast to Prevent Water Damage

Even a tiny leak can cause major issues over time. If you see water stains on your ceiling don’t wait! At First In Restoration, we specialize in water damage mitigation and restoration. Whether your leak is from the roof, plumbing or another source, we can identify the issue, dry your home in and prevent further damage.

Call First In Restoration today: 470-748-0225, www.firstinrestoration.com