Plumbing emergencies can strike any day at any time, and when they do, you must act very quickly to prevent extensive and costly damage. Knowing the warning signs can help prepare you so you can avoid major issues like water damage, flooding and mold growth. 

Here are some of the top signs that you need to immediately call First In Restoration (470.748.0225) for our 24/7 on-call licensed emergency plumber.

1. Burst Pipes

A burst pipe can cause massive water damage in a matter of minutes. Whether it’s due to freezing temperatures, corrosion of an old pipe, or high water pressure, a ruptured pipe requires immediate professional attention. First In Restoration will stop the flooding in your home, repair the issue and restore your water.

2. No Water Supply

If you turn on your faucet and nothing comes out, then it could be due to a major plumbing issue, such as a broken water main, a hidden leak or an issue with your water supplier. First In Restoration’s licensed emergency plumber can quickly diagnose the issue and resolve the problem to return water to your home or business.

3. Overflowing Toilet

Most of us have had an embarrassing episode with an overflowing toilet. However, toilet overflow is more than a minor inconvenience—it can quickly lead to severe water damage and potential health hazards due to sewage exposure in Category 3 water. Immediately shut the water off on your toilet and start plunging. If plunging doesn’t fix the issue, and the water keeps pouring out, it’s time to call First In Restoration’s. We will send our emergency plumber and help prevent further damage to your home.

4. Sewage Backup

Don’t wait until sewage from your main drain starts backing in to your kitchen sink or laundry drain – things will get ugly fast from there. Watch out for these lead up signs before disaster strikes: If you notice a foul smell coming from your drains or if your sinks are slow to drain then it’s time to call a plumber for an inspection. If left and ignored then visible sewage including feces may back in to your sinks or bathtubs which is a clear signs of a sewage backup. This can pose serious health risks and needs immediate professional intervention.

5. Water Heater Failure

If your water heater stops working, or if you notice it’s leaking, or making strange noises, then you could be dealing with a major malfunction. Whether it’s a broken thermostat, sediment buildup, or a potential gas leak, our emergency plumber can diagnose the issue and fix your problem quickly. Don’t wait for major damage to set in to call.

6. Flooding or Major Leaks

Stepped into a puddle in the kitchen? Not sure if it’s a stray ice cube or something serious? Any unexpected pooling of water in your home—whether from an old pipe, faulty appliance, or leaky roof—should be addressed immediately. Standing water can cause structural damage and mold growth if not dealt with in a timely manner. Avoid serious water damage and call First In Restoration now: 470.748.0225.

7. Frozen Pipes

During the winter months if temperatures drop below freezing, especially for multiple days you may experience frozen pipes which can lead to pipe bursts and significant damage. If you notice a lack of (or no) water flow, visible frost and icicles on pipes, or bulging pipes, call us so we can send our emergency plumber before your pipes burst. If you hear a loud rushing sound or see water gushing from the inside or outside of your home or business, you need to call First In Restoration immediately for water extraction and mitigation cleanup.

8. Unusual Water Pressure Drops

If you are washing your hands or taking a shower and notice an abrupt and severe drop in water pressure then you should be alarmed, as this can indicate a serious leak, a blocked pipe, or even a serious issue with your water main. First In Restoration’s emergency plumber can pinpoint the cause of your water issue and restore your water pressure.

9. Gurgling Sounds from Drains

Drains and toilets shouldn’t make gurgling noises, if yours do then it may indicate a blockage or a problem with your sewer line. Do not ignore these signs because they can lead to sewage backups and costly repairs.

10. Persistent or Uncontrollable Leaks

A small leak may not seem like a big deal, or time sensitive, but if the leak worsens or can’t be controlled with temporary fixes, it can lead to disastrous and extensive water damage. First In Restoration’s emergency plumber can address the issue before it escalates. No matter the size of the leak, we can help.

Call First In Restoration for Emergency Plumbing Services

If you’re experiencing any of these signs, don’t wait! Contact First In Restoration for fast, reliable emergency licensed plumbing services in Georgia, specializing service in Gwinnett County, Hall County, Barrow County and Walton County. Our experienced team is available 24/7 to handle any plumbing crisis and prevent further damage to your home.

Don’t let a minor issue turn into a major disaster—call us today! 470.748.0225, www.firstinrestoration.com

Georgia rain can be a serious threat to your property’s foundation, crawlspace air quality. At First In Restoration we know one thing is for sure: prevention is cheaper than repair. Here are some tips so you’re ready for the upcoming Georgia rain to help prevent water damage.

Check Your Gutters Like Your Home Depends on It

Leaves and pine needle debris will block water flow very quickly. When gutters overflow, the water is looking for any place to go. The could end up behind your walls and all the way into your basement. Make gutter cleaning a regular chore (or let the professionals clean them for you), and double-check that the downspouts are pushing water away from your home.

Your Landscaping Might Be The Culprit

Water needs to move away from your home. Mulch too high? Flower beds sloping the wrong way? Maybe your azaleas are too close causing water to pool up. You need to keep rainwater shifted away from your home and away from your foundation. Don’t know where to start? We always recommend calling a landscape company or architect that can help with preventative measures. 

Smelly Basement or Crawlspace? 

If your basement or crawlspace smell musty or feels damp, that means that water is already getting in to your home. Seal any cracks and have your crawlspace encapsulated. You should also consider installing a sump pump which will really help during the next downpour.

Pro Tip: If you see bubbling paint in your home, warping floors, or smell something kind of weird and earthy you may have water damage and hidden mold.

We Respond Fast to Georgia Water Damage

First In Restoration is Georgia’s most trusted name in water damage restoration and mold remediation. We’re IICRC certified, offer 24/7 emergency plumbing and provide full-service restoration including crawlspace encapsulation. We are based in Gwinnett County but serve all of Georgia.

Call First In Restoration: 470-748-0225 or visit www.firstinrestoration.com

Easter Sunday is a holiday that should be about family, delicious food, traditions and making memories, not a surprise waterfall from your ceiling from water damage.

When everyone’s in town and you’re hosting a big family get-together, your home’s plumbing is working extra hard. The strain from additional people using the bathroom or running multiple loads of dishes through out the weekend can stress out your home’s plumbing system. Everything seems fine at first — Then a guest’s toilet overflows. Maybe your dishwasher leaks mid-cycle. Even worse — your hot water heater decides that after all of these years of faithful service, it’s time to give out, resulting in a flooded garage, attic, or basement while you’re just trying to carve the ham and serve some casseroles. .

Why Holiday Water Damage Happens

When your house is full, your plumbing doesn’t get a break. Common holiday mishaps or heavy use include:

• Clogged toilets or drains
• Appliance leaks from old dishwashers or washing machines
• Hidden pipe bursts
• Water heaters throwing in the towel

What to Do If Water Damage Strikes During Easter

1. Stay calm. Shut off the water supply to your house. (Click HERE for a video on how to do this).
2. Protect valuables. Move electronics, heirlooms, and an important items away from the affected area if possible.
3. Document all of the damage. Take photos and video to submit to your insurance company (do this even if you decide not to file a claim).
4. Call First In Restoration immediately. The longer the water sits, the more damage it causes to your home and it’s structure, and mold can begin to spread within 24-48 hours of water exposure.

We’re Available — Even on Easter

At First In Restoration, we know emergencies don’t take holidays off. That’s why we don’t either. First In Restoration’s emergency response team is on call 24/7 for your water damage emergency.

Call 470-748-0225 any time, www.firstinrestoration.com

Your yard can either protect your foundation or cause major water damage.

If you have poor drainage, a sloped yard or have plants too close to your foundation it can direct water straight into your crawlspace or basement. Over time these issues can lead to structural issues to your home, mold damage and even a flooded foundation.

On the flip side, strategic landscaping — like grading your yard away from the home, using proper gutter extensions and planting water-absorbing shrubs — can help keep water far from your house to help prevent water damage.

Even your plant choices make a difference. Water-absorbing shrubs and deep-rooted native plants will help soak up excess groundwater, and mulched garden beds can reduce erosion and slow the flow of rainwater across your property.

When done correctly, your landscaping can guide water away from your home and toward safer drainage zones — keeping your foundation dry, your crawlspace clear and your risk of water damage low.

If you’ve experienced water damage in your home from landscape issues you need to call First In Restoration, Georgia’s number one rated water damage restoration company: 470-748-0225, www.firstinrestoration.com

Gutters are your first line of defense when it comes to water damage. For some reason, homeowners kind of put gutter maintenance off when really they should be top of mind. At First In Restoration, we’ve seen firsthand how clogged, damaged, or misaligned gutters can lead to major water damage headaches for homeowners. First In Restoration is Georgia’s #1 water damage restoration company and we want to help you prevent water damage before it even happens. The best way to stay ahead of water damage is with seasonal maintenance.

How Gutters Protect Your Home

Gutters are designed to collect rainwater from your home’s roof, but did you know that they also help with:

• Keeping water from seeping into your foundation and crawlspace
• Soil erosion around the perimeter of your home
• Preventing mold growth on your siding as well as roof edges
• Helps prevent basement flooding

Your Gutters Might Be Failing

Not sure if your gutters are due for some attention? Look for these indicators that water isn’t being properly channeled:

• Water gushing over the gutters during rainstorms
• A pool of water near the home’s foundation
• Gutters pulling away from the house (or if you notice they are sagging)
• If you see cracks, holes or rust
• Water stains on exterior siding or soffits (or if you start to see stains on your interior walls or ceiling)

Gutter Maintenance Tips for Every Homeowner

• Clean your gutters at least twice a year during spring and fall (or more often if you have a lot of trees in your hard)
• Install gutter guards which will reduce the amount of debris that builds up in your gutters.
• Check your gutter downspouts and make sure water is draining away from your home.
• Inspect after storms for clogs or visible damage.
• Trim overhanging trees to minimize leaves, pine straw and twigs that will fall into your gutters.

When to Call a Professional from Water Damage to Gutters

We love a good DIY project so we get it. But, sometimes, DIY just isn’t enough. If you are experiencing small issues it may be time for new gutters, and if water has already made its way into your home, it’s time to call First In Restoration to get it dried in and prevent toxic mold.

Why Choose First In Restoration?

First In Restoration is the top water damage restoration company in Georgia, IICRC certified in water damage cleanup and mold remediation. Our team is available 24/7. Call us today at 470-748-0225 if you have water damage, www.firstinrestoration.com

First In Restoration knows it’s not just about protecting your home’s structure from water damage—it’s also about your personal items inside. As the best water damage restoration company in Georgia, First In Restoration has seen how unexpected water damage disasters can put personal belongings at risk. The damage from a busted pipe can be devastating. That’s why it’s important to check your insurance policy and ask your local agent: “Are my high dollar personal items actually covered in my homeowners insurance policy?”

What Qualifies as a High Dollar Item?

Think of high quality or “big-ticket” items in your home such as jewelry, fine art, designer bags, antique furniture, expensive electronics and even musical instruments. Most of the time homeowners assume these items are protected through their standard insurance policy but unfortunately that isn’t always the case. 

Standard Coverage Limits Might Not Be Enough

Homeowners insurance policies have coverage limits for specific categories like jewelry or electronics. Your policy may only cover $1,500 worth of jewelry—even if you own $15,000 in diamonds and gold. That leaves a big gap in protection with your standard policy.

How to Know If You’re Covered 

• Review the Policy: Look at the section about personal property. Check for sub-limits or exclusions.
• Check for Riders or Endorsements: These are add-ons that increase coverage limits on specific items through your policy.
• Talk to Your Agent: Ask your local agent if your high dollar items are fully protected with your policy and if something happened, what documentation would be needed in order to file a claim.

What to Do if You’re Not Covered for High Dollar Items Under Your Current Insurance

• Scheduled Personal Property Endorsements: These are itemized lists of your valuables that you’ve insured at full value.
• Separate Insurance Policies: For very high-value collections, a standalone policy may be the better route with better protection.
• Regular Appraisals: Insurance companies often require updated appraisals to make sure your items are still properly valued.

Pro Tips to Keep Your Coverage Solid

• Take clear, dated photos or videos of your belongings
• Keep purchase receipts and appraisals in a safe (preferable water and fire proof)
• Update your insurance when you inherit something valuable or make a large purchase.
• A home inventory app will help you stay organized

Why This Matters After a Disaster

If a disaster hits your home, your claim is only as good as your documentation and coverage. Don’t wait until something gets ruined to realize your policy isn’t enough.

Why Call First In Restoration?

At First In Restoration, we’ve helped hundreds of homeowners recover from unexpected disasters that threaten both their homes and their valuable possessions. As the top water damage restoration company in Georgia, we’re IICRC certified, specialize in emergency plumbing, and are always ready to respond when things go wrong. If your valuables are at risk due to water damage or mold, don’t wait—call us at 470-748-0225 or visit www.firstinrestoration.com today.

We are loving this beautiful spring weather in Georgia. Spring is a time for fresh air, blooming flowers… and finding surprise water damage? 

Unfortunately water has a way of hiding in odd spots in your home. 

Here are some areas you need to check this season for water damage to your home:

• Behind Your Walls – That small discoloration on your wall or ceiling might be hiding a major pipe leak.
• Under Appliances – This is a big one. We get a lot of calls regarding leaking appliance such as refrigerators (ice machine), dishwasher and washing machines. At least quarterly move them to inspect around the area and look for moisture (or mold). 
• Inside Air Ducts – Moisture in your HVAC system can lead to mold growth. We often see this in unconditioned crawlspaces that are also improperly encapsulated.
• Around Windows – Spring rain loves to find its way under old window seals and caulk that’s old and has dry rot. This can be easily fixed with new windows, seals or new caulk.
• In the Attic – Winters in Georgia are bizarre. Freezing rain, sometimes hail, sometimes a tornado, occasionally snow! Your roof may have formed a leak during the winter storms which could be causing damage you haven’t noticed yet. Another thing to note– your attic is hot, if you have mechanical items in your attic (such as an HVAC unit or ducts) they can condensate inside on the inside and outside of the duct work causing mold to form.

We know that surprise water damage is a homeowner’s worst nightmare, but keeping your eye out and catching it early can save you a huge headache (and costly repairs). If you start to notice musty smells, warped flooring, or stainingit’s time to give First In Restoration a call.

Why You Should Call First In Restoration

Water damage doesn’t wait for a convenient time that’s why First In Restoration offers 24/7 emergency service, fast response times and expert restoration to get your home or business back to normal as quickly as possible. Whether it’s a small leak or a major flood, we have the tools and expertise to handle it all.

Call First In Restoration at 470-748-0225 or visit www.firstinrestoration.com—because when water damage strikes, you need the best team on your side.

Plumbing problems ma start out small, but fixing them immediately will help prevent major water damage. Even a leaky faucet can cause a lot of damage if left unchecked. Here’s a guide on how to catch plumbing problems before they advance.

Detect Leaks Early

Initially leaks may be hard to notice, but if you can catch them early it will help you avoid expensive water damage. Here’s what how to spot leaks in your home:

• Wet spots: Look for water stains or damp areas. Where do you start? Check around bathroom and kitchen sinks, inspect pipes and appliances (make sure you look under the cabinets as well. If you find any suspicious areas you may have a leak.
• Water meter: Can’t seem to find a leak but you feel as though you have one? Use the shut off valve and turn off all the water in your house then check your water meter. If it’s still running, you most likely have a leak.
• Water bill: Notice a spike in your water bill lately? This could mean that you have a leak. Make sure you pay close attention to your bills so you can catch any changes in usage.

Prevent Burst Pipes

A busted pipe can cause a lot of damage very quickly, but there are ways to stop them from happening:

• Keep pipes warm: During the winter months consider wrapping your exposed pipes in unheated areas (like the attic or basement) with insulation. This helps keep the pipes from freezing and bursting.
• Keep your home warm: In the winter, make sure your house stays warm, even if you’re not home (Never turn your heating unit off even if you won’t be home). Freezing temperatures can cause pipes (even new ones) to burst.
• Check your pipes: Look for cracks or rust on pipes. If you see any, it’s time to call a plumber to repair or replace your pipes.
• Turn off water: If you’re going on vacation, shut off the main water supply to prevent any leaks or burst pipes while you’re away. No one wants to come home to a water surprise!

When to Call First In Restoration Versus a Regular Plumber

If you see a plumbing problem that’s bigger than you can handle, it’s time to call a professional. Here’s when you should get help:

• If you see water damage: If you have noticed wet spots, paint peeling, swelling around pipes or walls, you probably have a leak. It’s time to call First In Restoration.
• If a small problem keeps happening: If you continue to have problems with the same faucet or pipe, it’s best to call a regular plumber and schedule a non-emergency house call. They can fix the issue before it gets worse.
• If you see mold: Mold will grow in areas that have been wet for a long time. If you see mold, it’s important to have it immediately and properly remediated. It’s time to call First In Restoration.
• If you have a major water issue: If a pipe bursts or there’s a lot of water flooding your home, that isn’t the time to try to DIY. Call First In Restoration immediately to stop the water damage and fix the problem.

What to Do If You Have Water Damage from Plumbing

If you experience a plumbing emergency, begin with these steps to stop the damage:

• Turn off your water: Find the main water shut-off valve in your home and turn it off to stop the water.
• Move Personal Belongings: Move your furniture and electronics away from the water to prevent (or further prevent) damage.
• Call First In Restoration: After stopping the water, call First In Restoration to fix the problem and begin remediation.
• Take photos: It’s important to document water damage (as well as personal items that were damaged) for your insurance company. This will help when you file a claim with your insurance.

Why Choose First In Restoration for Water Damage?

If you’ve had water damage because of a plumbing problem, don’t delay. Call First In Restoration the best water damage company in Georgia. We are ready to serve you 24/7. First In Restoration will quickly fix the water damage, clean up and restore your home to its normal condition.

Call us at 470-748-0225 or visit www.firstinrestoration.com.

Happy National Gardening Day, Georgia! Whether you’re a master gardener or just starting out, today’s the day to celebrate. While you’re watering your plants and thinking about your yard, don’t forget—First In Restoration is the best in Georgia for water damage restoration and mold remediation. From Loganville to Gwinnett and beyond, we’re the pros you call when water threatens your home.

But what if you could prevent water issues before they even start? Let’s talk about a secret weapon: the rain garden bed.

What’s a Rain Garden Bed?

A rain garden bed is a great way to beautify your yard while making it utilitarian to help prevent water damage.

The goal is to plant deep rooted plants in areas that get a lot of rain. It helps capture and absorb rainwater runoff (especially from roofs, driveways and downspouts). Instead of water pooling near your foundation that can cause flooding, the rain garden plants will soak up the water and filtered it back into the ground. 

Why It’s a Win-Win

Reduces standing water

Helps prevent basement or crawlspace floods

Keeps pollutants out of storm drains

Adds natural beauty and curb appeal to your home

Helps local pollinators thrive (honeybees love flowers!)

What to Plant

You’ll want to go for native and deep-rooted plants that love getting their feet wet but can also handle dry spells (you know how dry Georgia can get!). Some of our favorite picks include:

• Black-Eyed Susans
• Switchgrass
• Blue Flag Iris
• Joe Pye Weed

Pro Tip:

We recommend placing your rain garden at least 10 feet away from your home’s foundation and watch it work its magic during the next storm. We also recommend contacting a local landscape company for a plan that best serves your property.

Garden Smarter, Not Harder

A rain garden bed is a simple way to enjoy your yard while protecting your property from water damage. However, if water’s already made its way into your crawlspace, basement or living area, don’t wait. First In Restoration is just a call away and is ready to mitigate and dry your space in.

Need help after heavy rain? First In Restoration is Georgia’s #1 water damage restoration and mold remediation team—serving Loganville, Gwinnett County and surrounding areas. 

Call First In Restoration 24/7: 470-748-0225 or visit our website: www.firstinrestoration.com

At First In Restoration, Georgia’s top-rated water damage restoration company, we’ve seen everything from busted pipes, to roof leaks. But some lesser-known threats can cause just as much, or even more water damage.

Here are three things you may not realize that can lead to water damage:

1. HVAC Drain Lines

If your HVAC drain line is clogged it can cause major issues. The air conditioning system takes the moisture from the air—and that moisture (aka: water) has to go somewhere. If the condensation drain line gets clogged, it will overflow and will cause damage behind walls or ceilings.

2. Washing Machine Hoses

How old is your washing machine? What about its hoses? Rubber hoses on older washing machines can crack (from dry rot) or burst and typically there’s not much warning. A small leak can flood your laundry room quickly, and it doesn’t take long for it to affect additional rooms (or the downstairs if it is located upstairs). 

3. Windows

Over time, caulk and seals around your windows breaks down (again, from dry rot and age). When rain hits old seals it can leak under the window and soak everything from the wood to the insulation and can even lead to mold getting behind the walls.

How to Keep Water Damage Out of Your Georgia Home

Stay proactive. Check these ares regularly and take action (like replacing the window, window seals or caulk) before a small issue turns in to a large water damage claim.

Why Call First In Restoration?

If water damage sneaks in to your Georgia home, don’t wait. First In Restoration is the #1 water damage restoration company in Georgia and your go-to for emergency plumbing, mold removal, and water cleanup. We’re IICRC certified and available 24/7. Call us at 470-748-0225 or visit www.firstinrestoration.com.