So you wake up in the morning and find a disaster. Your water supply line to the sink in the downstairs power room has broken during the middle of the night. As a result, your bathroom is flooded, your kitchen is flooded, your hallway is flooded and the water has poured downstairs into the baseman and left it partially flooded.

So, you ask, “What do you do if the bathroom floods and causes a big mess?”

The first response, other that shutting off the water and grabbing a mop, may be to call your insurance company. After all, you pay them a lot of money for situations just like this.

Your first response would be wrong. And it could end up costing you money in your insurance claim payment.

Yes, the insurance company will honor its policy and pay for the damage.

But they’ll pay a little as possible.

That’s why your first call after incurring a home water disaster is to call someone who has experience in the area of water damage restoration.

A trained technician can walk you through the process of what needs to happen in order to get order restored in your home. The technician will have the equipment needed to clean up the mess and begin to dry out your home.

An IICRC-certified trained technician, like those at First In Restoration, can provide a step-by-step action plan to help guide you through the process. And part of the guidance will be showing you how to navigate the insurance maze so you’ll get what you deserve – with the least amount of hassle from the bean counters.

A trained water restoration technician can help you identify the cause of the problem and, if needed, connect you with our 24/7 emergency plumbing partner. He will be able to take photos and moisture readings to document the damage, just in case the insurance company tries to resist.

The technician will also provide an estimate of the cost, a basic claim that simply cleans and dries the area, or a more extensive claim that includes any demolition or repairs that need to be done.

Some water-damage claims are simple. Others are more complicated, particularly when drywall, flooring, cabinets and personal items are involved. Do they need to simply be dried out? Or do they need to be replaced? There are questions that a technician can help you with when they come to begin the process of water-damage restoration.

A water-damage accident is a trying time. Not only is it inconvenient and damaging, it throws a huge kink into your work and personal schedules. It can be mentally draining.

If it happens to you, a family member or a friend, make sure the first step is to call an expert. Their guidance in a situation with water damage can save you money – sometimes a lot of money – and mental anguish.



If water damage happens in your home, call First In Restoration first. Our trained technicians can assess the damage, begin the drying process, document the loss, and help guide you through the insurance claim process from the start.

Call First In Restoration today: (678) 483-7284

Everyone ignores their water heater – until it is too late. But if you pay attention, you may be able to pick up on some clues that indicate your water heater may be headed toward trouble.

It’s best to catch a simple problem ahead of time, because when a water heater blows, it can cause plenty of water damage that could cost you a lot of money. That is why it’s best to understand how to spot the potential trouble.

The chances of your water heater exploding are remote. Although it has occurred – and can cause tremendous damage – that isn’t likely to happen.

More often than not, damage incurred from water heaters is due to a leak. If you see brown water come out of your faucets, or if your hot water smells like rotten eggs, this may indicate that the tank inside the water heater is corroded. This sign of weakness in the appliance can make it easier to rupture or leak – even explode.

And if you see any leaks around the water heater that have puddled or accumulated on the floor, it is important to call a plumber to investigate the matter. A trained plumber will be able to diagnose the problem with your water heater and offer a solution. It may be as simple as flushing the sediment from the tank or a loose connection. But it may be time to replace your water heater – and it’s better to get ahead of the problem.

However, if you have had damage due to a leak – or flood – caused by your water heater, it is imperative to call a trained water restoration professional. The technicians at “In First Restoration” can clean up the water damage, dry out your space and make sure it’s ready for the new unit.

If you do have water damage, don’t try to clean it up on your own. Water restoration professionals can restore your home and ensure there’s no chance for dangerous mold to grow in hidden areas. 

If you haven’t walked by your water heater lately, take a minute to give it a quick glance. If you see a problem, call your plumber. If you don’t have a plumber, don’t worry – First In Restoration has a partnership with an emergency plumber who is available 24/7, so call us first and we can help connect you with the right professional.

And if it’s become a big problem, call First In Restoration to clean up the mess from your water heater leak: (678) 483-7284